Bring learner check-ins, wellbeing records, pastoral support, SEMH context, agreed actions, family contributions and authorised external support into one connected learner journey.
EdiWay helps schools organise what they observe and what support they provide - without turning school wellbeing information into diagnosis, clinical risk scoring or automatic safeguarding decisions.
Wellbeing information may come from different parts of school life.
EdiWay can connect appropriate evidence around the learner without treating every difficult day as a formal mental health concern.
Capture how the learner describes their own experience.
Provide structured opportunities for learners to share appropriate wellbeing information.
Record relevant school observations.
Maintain agreed support and follow-up.
Connect appropriate educational support information.
Include relevant parent and carer contributions.
Record authorised involvement from relevant services or professionals.
Bring appropriate information together for human-led consideration.
The aim is to support better conversations and continuity – not to generate a clinical profile from school data.
Regular or requested check-ins can help learners communicate how things are going. Where enabled, EdiWay can support age-appropriate wellbeing input.
Allow the learner to describe how they are feeling or coping.
Capture positive experiences and strengths.
Give learners a route to identify concerns or barriers.
Record appropriate information about learning, relationships or participation.
Ask which strategies or people feel supportive.
Allow an authorised member of staff to decide whether follow-up is appropriate.
Review earlier check-ins in context where permitted.
A check-in response is information for review. It is not a diagnosis or automatic risk classification.
Pastoral teams may need to coordinate support around a learner over time. EdiWay can help keep that work connected.
Maintain appropriate pastoral information.
Assign relevant support responsibility where configured.
Record agreed next steps.
Connect appropriate learner or family conversations.
Make future follow-up visible.
Keep the learner’s perspective part of the process.
Include appropriate parent and carer participation.
Connect authorised professional involvement where relevant.
Pastoral support should help staff coordinate action without becoming a substitute for safeguarding or clinical records.
Social, emotional, and mental health needs can affect learning, participation, and relationships. EdiWay can help schools organise educational support around the learner’s current context.
Keep positive relationships, interests and successful approaches visible.
Describe what staff and the learner are experiencing.
Record approved approaches that support participation.
Maintain relevant educational strategies.
Identify helpful ways for adults to engage with the learner.
Connect appropriate SEMH-related educational actions.
Record what the support is intended to help the learner achieve.
Consider learner, staff and family evidence over time.
SEMH support information does not diagnose anxiety, depression, trauma or another mental-health condition. Where clinical interpretation is required, that remains with appropriately qualified professionals.
Wellbeing and SEND may overlap for some learners. EdiWay can connect relevant information where authorised without treating one as proof of the other.
Use appropriate school observations.
Include what the learner says they experience.
Connect relevant classroom approaches.
Link authorised SEND support where appropriate.
Maintain appropriate educational information.
Allow SEND staff to consider relevant evidence.
Keep confidential wellbeing details restricted where necessary.
A wellbeing concern does not automatically establish SEND. A SEND record does not automatically establish a mental-health concern.
Parents and carers may see wellbeing patterns or successful strategies that are not visible at school. EdiWay can support appropriate family contribution.
What does the family see going well?
What would they like the school to understand?
Have they noticed anything different recently?
What appears to help at home?
What school approaches feel useful?
Maintain an appropriate route for discussion.
Include family evidence in authorised support review.
Family observations remain family-origin information. They should not automatically become a school finding or clinical conclusion.
Where schools maintain counselling or similar support records, access should reflect the purpose and sensitivity of that information.
Record appropriate school-held context.
Maintain relevant support history.
Connect permitted school follow-up.
Keep confidential detail appropriately controlled.
Provide a route into safeguarding processes when an authorised person determines that this is required.
Share only the information necessary for their responsibilities.
Preserve appropriate school-held records according to governance requirements.
A classroom teacher does not automatically need access to counselling notes because they teach the learner.
Authorised staff may need to review wellbeing information over time.
Consider appropriate learner-reported information.
Review support already provided.
Use relevant attendance context where authorised.
Consider appropriate behaviour information without assuming causation.
Review relevant educational support.
Include appropriate parent and carer views.
Consider authorised professional information.
See what remains outstanding.
Agree the appropriate next step.
A pattern may justify a conversation. It does not automatically explain why the pattern exists.
Changes in attendance may sometimes sit alongside wellbeing concerns. EdiWay can help authorised staff review both when there is a legitimate purpose.
Review appropriate recorded attendance.
Ask what the learner is experiencing.
Include relevant information.
Connect appropriate support.
Consider authorised educational support where relevant.
Allow people to decide whether further action is needed.
Attendance data does not diagnose a mental health condition or automatically identify safeguarding risk.
Behaviour records may sometimes provide useful context for a pastoral conversation. They should not become a mental-health assessment.
Keep the original school record in its proper context.
Understand what the learner says happened.
Connect appropriate support activity.
Keep strengths and achievements visible.
Use relevant information only where authorised.
Allow appropriate staff to decide whether further support is needed.
Escalate through the proper safeguarding workflow when required.
Behaviour does not diagnose SEMH. SEMH does not automatically explain a behaviour event.
A wellbeing conversation may sometimes reveal information that requires safeguarding review.
EdiWay should make that route clear without automatically creating safeguarding findings from wellbeing data.
Keep the wellbeing information in context.
Allow authorised staff to follow the school’s safeguarding process.
Keep safeguarding judgement with appropriately authorised staff.
Do not expose safeguarding case information through ordinary wellbeing access.
Provide staff only the information they need for their role.
Keep safeguarding actions within the dedicated controlled workflow.
A low wellbeing check-in, repeated absence or SEMH support record does not automatically establish abuse, neglect or another safeguarding concern.
Wellbeing information may require more restricted access than ordinary learner information.
See relevant classroom strategies or actions.
Access appropriate wellbeing and support records.
Use relevant SEMH evidence within authorised SEND workflows.
Review information only where it enters the safeguarding process.
Receive appropriate oversight according to role.
Contribute and receive information approved for their learner relationship.
Participate through age-appropriate experiences.
Contribute through purpose-scoped relationships.
Being responsible for a learner does not automatically mean seeing every wellbeing or counselling record.
Where enabled, EdiWay AI can help authorised staff prepare drafts from wellbeing information they already have permission to access.
Organise selected wellbeing and pastoral information.
Prepare a source-aware working overview.
Help staff prepare family or learner messages.
Bring together current support activity.
Highlight information that may require human checking.
Every AI output remains a draft.
Review the school-held EHC plan information, outcomes and provision.
Connect relevant academic, support and intervention information.
Gather appropriate learner, parent, carer and professional views.
Identify missing evidence and outstanding contributions.
Bring the available information into the appropriate meeting context.
Assign the school’s agreed follow-up.
Move into safeguarding only through the correct human-led process.
Consider whether support remains appropriate.
EdiWay can organise learner wellbeing profiles, check-ins, pastoral support, SEMH context, family contributions and authorised external-support information.
Age-appropriate learner check-ins may be used where enabled.
Their responses provide information for human review rather than automatic diagnosis or risk scoring.
No.
EdiWay does not diagnose anxiety, depression or another mental-health condition.
Yes.
Schools can maintain appropriate educational SEMH support information, strategies, actions and review context.
No.
SEMH is an educational support context and should not be treated as a clinical diagnosis.
Appropriate staff can coordinate authorised support actions and review activity where enabled.
Yes.
Relevant family evidence can be included through approved workflows.
Authorised professionals may contribute within a defined learner relationship and purpose where enabled.
School-held counselling or support context can be maintained with appropriate permission controls where enabled.
Not automatically.
Sensitive support records should remain restricted according to role and purpose.
Relevant SEMH or wellbeing information can contribute to authorised SEND review while remaining separately governed.
Relevant SEMH or wellbeing information can contribute to authorised SEND review while remaining separately governed.
No.
An authorised person must determine whether information should enter the safeguarding process.
EdiWay AI should not be presented as predicting clinical, self-harm or safeguarding risk.
AI may assist with permitted drafting and summaries only.
Authorised users may review appropriate recorded wellbeing information over time where supported.
Any trend should be interpreted cautiously and in context.
No.
EdiWay supports school-held learner wellbeing and educational support workflows.
It is not a clinical care system.
Schools can begin with relevant available wellbeing and support workflows and connect wider family, SEND and professional collaboration as implementation develops.
Availability may depend on configuration, permissions and controlled rollout.
Connect appropriate SEMH educational support to wider learner planning.
Coordinate wider pastoral activity and behaviour follow-up.
Review relevant attendance context without automatically inferring cause.
Return to the wider connected support hub.
Support learner voice and appropriate family participation.
Connect authorised external support and professional evidence.