hello@ediway.co.uk

hello@ediway.co.uk

Acceptable Use and Community Standards

Last updated: 27 June 2026

This notice explains the standards that apply when using EdiWay, including dashboards, messaging, resources, uploads, support areas, school-store features, and collaboration tools.

1. Purpose

EdiWay is an education-focused platform used by schools, families, students, professionals, and support users. Because the platform may include children, sensitive information, and safeguarding-related material, all users must use the service responsibly and lawfully.

2. You Must Use the Platform Safely and Lawfully

You must not use EdiWay to:

  • break the law;
  • harass, intimidate, threaten, exploit, or abuse another user;
  • target a child or vulnerable person in an unsafe or inappropriate way;
  • impersonate another person or misrepresent your authority;
  • upload or distribute malicious code, harmful files, or unauthorised software;
  • attempt to bypass permissions, access controls, or security measures;
  • share sensitive learner data outside authorised workflows;
  • Use the platform for spam, fraud, or deceptive activity.

3. Messaging and Communication Standards

Messages, notes, and support interactions must be professional, respectful, and appropriate to the relationship between the users involved.

You must not use messaging or communication features for:

  • bullying or harassment;
  • sexual or exploitative contact;
  • abusive language;
  • discriminatory or hateful content;
  • coercive behaviour or manipulation;
  • Sharing information that you are not authorised to share.

4. Uploads and Shared Content

You are responsible for anything you upload, submit, or share. Content must be relevant, lawful, and appropriate to the platform’s purpose.

You must not upload:

  • content that infringes intellectual property rights;
  • harmful or offensive material;
  • files you do not have the right to share;
  • Content intended to damage the platform or another user.

5. Child Safety

If you use the platform in any role that involves a child, you must act appropriately and within your authority. You must not attempt to use the platform to create inappropriate contact, gather unauthorised information, or avoid safeguarding or supervision arrangements.

6. Professional and School Conduct

School staff, parents, carers, and professionals must use the platform in a way that matches their role and authority. Invitation tools, access controls, and sharing features must not be used casually or outside valid educational, support, or safeguarding purposes.

7. AI Features

If you use AI-supported features, you remain responsible for the output you review, edit, approve, or share. You must not use AI-generated material to mislead users, falsify records, or present unchecked content as professional fact.

8. Breaches

We may remove content, restrict access, suspend accounts, preserve records, or take other action where we believe these standards or our terms have been breached, especially where child safety, safeguarding, security, or serious misuse is involved.

9. Reporting Concerns

If you see misuse, abusive behaviour, or a potential safeguarding concern, report it to safeguarding@ediway.co.uk as soon as possible.

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