hello@ediway.co.uk

hello@ediway.co.uk

Contact EdiWay

Tell us what you want to improve around the learner journey.

Whether you are planning a school platform, exploring home education, reviewing SEND and wellbeing workflows, looking at EdiWay AI or considering a school marketplace, our contact team can help you find the right starting point.

Public enquiry form

Start a conversation

Use this form for demonstrations, implementation questions, partnerships, pricing and general enquiries. Do not include detailed safeguarding, medical or confidential child information here.

Priavcy and GDPR

Need account support?

Support tickets and account-specific conversations belong inside the signed-in support dashboard. This keeps school, family, learner and professional information protected.

Urgent safeguarding concern

Do not use this public form for an immediate concern about a child’s safety. Follow the school’s safeguarding route or contact the appropriate emergency or statutory service.

Explore before contacting us

Browse the platform overview, family pathways, specialist collaboration, EdiWay AI and trust pages to find the most relevant context.

Frequently asked questions

Answers before you send an enquiry.

These common questions help route your enquiry to the right starting point.

Yes. Use the public enquiry form for demonstrations, pricing, implementation, partnerships and general questions. You do not need an account to send a general enquiry.

Sign in and use the support dashboard. An account is required for support tickets because the support team may need to connect the request to a school, family, learner, subscription or permission.

Yes. Contact us about home education routines, resources, evidence, parent views, professional relationships, transition packs and adult-record continuity. Avoid sending detailed child information through the public form.

Yes. Choose platform demonstration or school setup and implementation in the form. Include your school type, phases, main priorities and the roles you want to support.

Yes. We can discuss school AI, permission-aware search, AI Resource Studio, human review, document workflows, BYOK configuration and separate parent or professional credit arrangements.

Yes. Select professional collaboration or EOTAS, or partnership or integration, and explain the service you provide. Professional access is learner-specific and subject to verification, permission and the appropriate relationship.

Find the right route

Contact, sign in or explore the platform.

Use the public form for a conversation, the signed-in support dashboard for account issues and the platform pages for a full view of EdiWay's school, family and professional workflows.

What happens next

Give us enough context to route your enquiry well.

After an enquiry is received, the appropriate EdiWay contact route can review the topic, understand the organisation or family context and respond with the most relevant product page, demonstration or implementation conversation.

General questions

We can explain the school platform, family pathways, resources, assessments, SEND, EdiWay AI, recruitment, HR and marketplace.

Implementation questions

Share your school phase, learner pathways, role model, current systems and the first workflow you want to improve.

Account support

Sign in before discussing learner-specific records, permissions, subscriptions, support tickets or saved platform data.

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