hello@ediway.co.uk

hello@ediway.co.uk

PRIVACY AND DATA PROTECTION

One Connected Learner Journey.Purposeful Access at Every Stage.

EdiWay connects the information schools, families, learners and authorised professionals need across education, while ensuring that connection never means everyone can see every record or use information for every purpose. Privacy is built around context: who is acting, which organisation they represent, their relationship with the learner, why they need the information, which records are relevant and how sensitive that information is.

EdiWay's architecture is designed to help answer those questions before access or sharing is treated as appropriate. Discover how EdiWay supports purposeful access, responsible information sharing and stronger privacy boundaries across the learner journey.

PRIVACY IS MORE THAN HIDING DATA

Protect Information.Make Legitimate Use Possible Too.

Schools need personal information to educate learners, communicate with families, provide support, manage staff, operate services and meet responsibilities. Privacy does not mean preventing legitimate use. It means ensuring that personal information is handled appropriately for the reason it is needed.

EdiWay's governance model supports that through connected controls around:

The objective is a platform where information can support the work it was collected for without becoming available simply because it exists.

UK DATA PROTECTION CONTEXT

Designed Aroundthe Current UK Data Protection Framework.

EdiWay is designed for UK education environments. The current UK data-protection framework includes the UK GDPR, the Data Protection Act 2018, and amendments introduced through the Data (Use and Access) Act 2025.

Those responsibilities apply to organisations using personal information - not simply to the software holding it. Schools and other responsible organisations still need to determine matters such as:

EdiWay can provide controls and evidence that support good information governance.

It does not turn software activation into automatic legal compliance.

PURPOSE BEFORE ACCESS

Ask Why.Then Decide What Is Needed.

A person's ability to access information should relate to the work they are authorised to perform. For example:

This is why EdiWay goes beyond a simple: “Staff member = learner access” model. Access can consider role, organisation, relationship, case, purpose and sensitivity together.

DATA MINIMISATION

Share What Is Needed.Not Everything That Is Available.

A connected platform can hold substantial information about a learner. That does not mean every workflow needs all of it. EdiWay's direction is to expose the information appropriate to the task rather than treating a complete learner profile as the default response. For example:

Teaching

May need learning and support context.

Trips

May need minimum necessary emergency information.

Payments

May require transaction and buyer context.

Professional Collaboration

May require selected learner information for a defined purpose.

Transition

May use a selected Transition Pack.

Safeguarding

Uses a separately restricted information boundary.

More data is not automatically better data use.

PERMISSION IS NOT THE SAME AS LAWFUL BASIS

Technical AccessDoes Not Create Legal Authority.

EdiWay can enforce platform permissions. But a permission toggle does not, by itself, determine whether an organisation has a lawful basis to process or disclose information.

Likewise, consent is not the only possible basis for processing personal information and should not be treated as a universal answer to every education-data workflow. The responsible organisation must establish the appropriate legal basis and governance for the particular processing activity.

EdiWay can then help implement the relevant access, relationship and sharing controls.

CHILDREN'S INFORMATION

Children Deserve
More Than Adult Privacy Settings Applied

EdiWay handles education journeys where information may concern children and young people for many years. That requires particular care around:

A learner’s ability to access or contribute information can therefore depend on age, configuration and sensitivity.

As learners grow, their relationship to their own information can also change. The platform should support that development rather than assuming the same family-access model applies indefinitely.

PARENTS AND CARERS

Family Relationship Matters.
It Does Not Automatically Unlock Everything.

Parents and carers can play a central role in the learner journey. But different family relationships may have different legal and operational significance. EdiWay's relationship model can distinguish contexts such as:

Access should follow the relevant relationship and information purpose rather than assuming that every family-linked account should receive identical visibility.

This becomes particularly important for sensitive learner voice, safeguarding, medical information and complex family circumstances.

SENSITIVE INFORMATION

Some InformationNeeds Stronger Protection.

Education platforms can contain information relating to areas such as:

EdiWay is designed to apply stronger boundaries around sensitive domains rather than making them ordinary learner-profile fields.

One learner identity does not mean one privacy level.

SAFEGUARDING INFORMATION

Stronger Privacy Boundary.Separate Operational Rules.

Safeguarding information requires additional restrictions. EdiWay treats safeguarding as a separate governed domain with more limited access, controlled chronology and purpose-specific sharing. Ordinary family, teaching, pastoral or professional access should not silently extend into safeguarding information.

The platform also avoids promising absolute confidentiality where safeguarding or legal obligations may require information to be acted upon or disclosed.

LEARNER AND FAMILY VOICE

Preserve the Contribution.Control the Visibility.

Learners and families may contribute information that gives important context to the education journey. EdiWay can preserve those contributions as attributable evidence. That means:

Keeping those sources visible helps prevent information from changing meaning simply because it appears in a connected record. Sensitive contributions can also require narrower visibility than ordinary learner information.

PROFESSIONAL COLLABORATION

Give Professionalsthe Context Their Work Requires.

A tutor, therapist, adviser or other authorised professional does not necessarily need access to the entire learner history. EdiWay's collaboration model can scope participation according to:

Learner

Who does the work concern?

Relationship

Why is the professional involved?

Purpose

What are they helping with?

Scope

Which information is relevant?

Duration

How long does the relationship apply?

Contribution

What information may they add?

A professional relationship should therefore create purposeful access, not permanent visibility across the learner record.

ACCURACY AND CORRECTIONS

Correct Information.
Preserve Material History.

Preserve Material History.

The aim is to make collaboration possible without treating every recipient as another unrestricted platform user.

TRANSITION AND DATA PORTABILITY

Help Useful Information Travel.
Don't Open the Entire History.

When a learner changes school or education pathway, continuity can matter. But privacy matters too.

EdiWay's Transition Pack model supports selected, purpose-bound information rather than assuming the next setting should inherit every historical record.

A controlled transition can consider:

A receiving setting can gain useful context without automatically receiving permanent access to the family’s, school’s or professional’s complete record.

IMPORTED INFORMATION

Preserve the Original Context.
Don't Let Migration Rewrite History.

Schools moving to EdiWay may import information from previous systems. Privacy and data quality both depend on maintaining appropriate context around that information.

Migration should distinguish matters such as:

An old record should not silently become a new current conclusion just because it has been migrated.

This is particularly important for safeguarding, SEND, assessments, family relationships and other high-risk records.

ACCURACY AND CORRECTIONS

Correct Information.
Preserve Material History.

Personal information may change.

EdiWay is designed so material lifecycle and record changes can preserve source and history where the workflow requires it rather than simply overwriting everything without trace.

That supports both accuracy and accountability.

Correcting an error should not require losing the evidence of what was previously recorded where that history remains legitimately necessary.

RETENTION

Keep Data for a Reason.Not Simply Because Storage Is Available.

Different education records have different purposes and retention considerations. There is no single appropriate retention period for every piece of information within EdiWay. Retention may depend on factors such as:

Responsible organisations should maintain appropriate retention policies and review the information they continue to hold. EdiWay’s learner-continuity model does not override those responsibilities.

INDIVIDUAL RIGHTS

People Have Rights
Around Their Personal Information.

Depending on the circumstances and applicable law, individuals may have rights concerning personal information held about them.

These can include rights relating to:

Not every right applies in every situation, and lawful restrictions or exemptions may sometimes apply.

EdiWay can support governed processes around information access and lifecycle.

The responsible organisation remains accountable for deciding how a particular request should be handled.

CHILD, PARENT AND ADULT RIGHTS

Responsibility Changes
as the Learner Grows.

A child's record can involve parents and carers while the learner is young. But the learner does not remain a child forever.

EdiWay's wider continuity model recognises an eventual move towards the learner becoming the adult rights-holder.

From age 18, an eligible learner can move into the Adult Learner Record pathway, with access and responsibility reviewed for the adult context. Parent stewardship should not simply continue indefinitely because it existed during childhood.

AI AND PERSONAL INFORMATION

AI Uses the Same Privacy Boundary.
It Does Not Create a New One.

Where EdiWay AI is enabled, personal information remains subject to the wider permission and purpose model. AI should not receive sensitive information merely because a user enters a prompt. Governance must still consider:

Safeguarding information is excluded from broad AI retrieval by default. Consequential AI outputs remain human-reviewed.

THIRD-PARTY SERVICES

External ServicesAre Controlled Boundaries.

Some EdiWay workflows may involve external services for purposes such as:

Using an external provider creates its own data-governance questions. These can include:

External services should not become an invisible way of widening the use of learner or school information.

CONTROLLER AND PROCESSOR RESPONSIBILITIES

Be ClearAbout Who Is Responsible for What.

Data-protection responsibilities depend on the actual processing activity and the decisions being made about that information. The relevant contracts, processing arrangements and privacy notices should make clear the roles of EdiWay, the school or organisation, and any other providers involved.

EdiWay should not use website marketing copy to imply that every processing activity has the same controller/processor arrangement.

Different services and relationships may require different analysis.

Privacy responsibility should be explicit.Not assumed.

SECURITY SUPPORTS PRIVACY

Privacy Decides the Boundary.Security Helps Defend It.

Privacy and security are closely connected, but they are not the same thing. Privacy asks:

Privacy asks:

Security asks:

A secure system can still use information inappropriately. A good privacy policy is also ineffective without strong security. EdiWay therefore treats both as part of the wider Trust and Governance model.

TRANSPARENCY

People Should UnderstandHow Their Information Is Being Used.

Schools and other responsible organisations need appropriate privacy information for the people whose data they handle. That information should explain matters such as:

EdiWay’s platform controls can support the organisation’s privacy approach. The organisation’s actual privacy notices must reflect its real use of the platform.

PRIVACY COMPLAINTS

Questions About DataNeed a Clear Route to a Human Response.

Current UK data-protection expectations place importance on clear processes for people to raise concerns about how their personal information is handled.

Schools and other organisations should maintain an accessible privacy or data-protection contact route and deal appropriately with requests and complaints.

EdiWay can provide platform evidence and records relevant to the organisation's investigation.

It does not replace the organisation's DPO, data-protection lead or complaints process.

A PRIVACY-AWARE INFORMATION JOURNEY

Purpose. Minimise. Control. Review.

1. Define the Purpose

Why is the information needed?

2. Establish Responsibility

Which organisation or authorised person is acting?

3. Identify the Lawful Context

What permits the processing?

4. Collect What Is Needed

Avoid unnecessary information.

5. Apply Access Controls

Limit visibility by role, relationship, purpose and sensitivity.

6. Preserve the Source

Keep information attributable.

7. Share Deliberately

Use selected and governed disclosure where needed.

8. Keep Important Actions Traceable

Retain appropriate evidence of significant access and sharing.

9. Review Retention

Do not keep information simply because it can be stored.

10. Support Individual Rights

Provide appropriate processes for access, correction and other applicable requests.

Privacy is not a final checkbox.
It follows the information throughout its lifecycle.

FREQUENTLY ASKED QUESTIONS

Privacy and Data Protection

Is EdiWay GDPR compliant?

EdiWay is designed with privacy, permission, governance and security controls for UK education.

However, EdiWay should not claim that using the platform alone makes an organisation compliant with data-protection law.

Compliance also depends on the organisation’s purposes, lawful bases, policies, configuration, notices, contracts and practices.

What data-protection laws apply in the UK?

The framework includes the UK GDPR and Data Protection Act 2018, as amended by later legislation including the Data (Use and Access) Act 2025.

Organisations should use current ICO and applicable government guidance.

Does every staff member see the full learner record?

No.

Access can depend on role, organisation, learner relationship, purpose, case and information sensitivity.

Does having parent access mean seeing everything about a child?

No.

Family access remains subject to relationship, purpose, sensitivity and other applicable restrictions.

Can external professionals see the entire learner record?

No.

Professional participation is designed to be scoped to the relevant learner, relationship and purpose.

No single lawful basis applies to every education workflow.

The responsible organisation needs to identify the appropriate basis for each processing purpose.

Does clicking a permission button create a lawful basis?

No.

Platform permissions and legal authority are related but separate matters.

Can information be shared with another school?

Appropriate information can be shared where the relevant authority and purpose exist.

EdiWay supports controlled transition and information-sharing approaches rather than unrestricted access.

Can EdiWay AI access personal information?

Where enabled, AI should only use information available to the authorised user for the permitted purpose.

AI does not create new permissions.

Can people ask for their information to be corrected?

Data-protection law provides rights relating to accuracy and correction.

The exact handling of a request depends on the information and circumstances.

Can someone ask for all their information to be deleted?

Erasure rights are not absolute.

Some records may need to remain for legal, safeguarding, contractual or other legitimate reasons.

Does EdiWay decide how long every school record must be retained?

No.

Different record types have different requirements, and responsible organisations need appropriate retention schedules.

What happens when a learner becomes an adult?

EdiWay’s Adult Learner Record pathway is designed to support a change in responsibility and access as the learner becomes the adult rights-holder.

Does EdiWay replace the school's Privacy Notice or DPO?

No.

Schools and other responsible organisations still need their own appropriate privacy information, policies and governance arrangements.

CONNECTED GOVERNANCE

Privacy Works BestWhen the Wider Controls Work With It.

Trust and Governance

Understand the wider EdiWay governance model.

Permissions, Consent and Information Sharing

See how access and disclosure are scoped.

Data Security and Governance

Explore the security and audit controls that protect information.

Safeguarding Boundaries

Understand stronger controls for restricted safeguarding information.

AI Governance

See how personal information remains permission-aware when AI is used.

Data Retention and Subject Rights

Explore information lifecycle and individual-rights processes in more detail.

Implementation, Migration and Product Assurance

Understand how historic information is migrated and reconciled.

PRIVACY AND DATA PROTECTION

Connect the Information.Keep the Purpose Clear.

And make sure new technology - including AI - does not quietly create wider access than the original purpose justified.

A connected learner record should reduce unnecessary duplication.
It should never remove the boundaries that protect the learner.

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