hello@ediway.co.uk

hello@ediway.co.uk

PROFESSIONAL COLLABORATION

Bring the Right PeopleAround the Learner.

Learners may be supported by more than one team.

EdiWay helps bring appropriate people together through purposeful, learner-specific professional relationships

COLLABORATION WITHOUT OPEN ACCESS

Give ProfessionalsWhat They Need to Do the Work.

Inviting someone to support a learner should not mean giving them access to the entire school record. EdiWay is designed around a different model. Professional access can be connected to:

The Learner

Who is the work about?

The Professional

Who is involved?

The Organisation

Which service or organisation are they working with?

The Purpose

Why is access needed?

The Information Scope

Which records or evidence are relevant?

The Actions

What is the professional allowed to do?

The Time Period

How long should the relationship remain active? A professional relationship should provide purposeful access, not an open door.

WHO CAN COLLABORATE?

Support Different LearnersWith Different Teams.

Depending on the learner, pathway and enabled workflow, authorised professional relationships may involve people such as:

Educational Psychologists

Contribute appropriate educational evidence and recommendations.

Speech and Language Professionals

Share relevant communication evidence where authorised.See when work is expected.

Occupational Therapists

Contribute appropriate functional, sensory or support information.

Tutors

Work around learning plans, resources, goals and evidence.

Mentors

Contribute to agreed learner-support activity.

Counsellors and Wellbeing Professionals

Participate within an appropriate information boundary.

Careers Advisers

Support future pathways and transition planning.

Home Education Professionals

Work with family-led learning where invited.

Social Care or Safeguarding Professionals

Participate through appropriately restricted workflows.

EOTAS or Alternative Provision Professionals

Contribute where the learner’s provision and permissions support it. The presence of a professional type in EdiWay does not mean EdiWay has an official integration with that person’s employer, regulator or public service.

THE PROFESSIONAL RELATIONSHIP

Make the Reason for AccessClear From the Beginning.

A professional relationship can hold important context about why someone is involved. That may include:

Learner

The specific learner the relationship concerns.

Organisation

The organisation or service connected to the practitioner where appropriate.

Practitioner

The authorised person involved.

Purpose

Why collaboration is required.

Status

Whether the relationship is requested, active, suspended, expired, revoked or closed.

Scope

Which areas of information or activity are available.

Review

When the relationship should be reconsidered.

History

Important changes to the relationship. This makes professional involvement easier for schools and families to understand and manage.

ONE WORKSPACE AROUND THE WORK

Move BeyondScattered Email Threads.

Professional collaboration often becomes difficult because information is split across:

EdiWay can bring permitted collaboration activity closer to the learner relationship that created it. That may include:

Discussions

Keep relevant communication in context.

Evidence Requests

Ask for specific information.

Meetings

Organise relevant participants and preparation.

Actions

Record what needs to happen next.

Tasks

Keep agreed work visible.

Documents and Evidence

Connect appropriate supporting information.

Review

Return to the work rather than starting the conversation again.

SHARED EVIDENCE

Ask for the EvidenceThat Actually Matters.

Schools and families may need information from professionals to support learning, SEND, reviews or transition. EdiWay can help authorised users request and organise appropriate evidence. That might include:

Professional Reports

Share an appropriate document.

Observations

Contribute factual professional observations.

Recommendations

Record relevant professional recommendations.

Learning Evidence

Connect appropriate information to the learner journey.

Review Contributions

Provide information before an agreed review.

Transition Evidence

Contribute selected information for the next setting. Each contribution should keep its source. A professional contribution does not silently become a school judgement or statutory decision.

MEETINGS AND ACTIONS

Turn MeetingsInto Work That Moves Forward.

A useful meeting should produce more than another document. Where enabled, collaboration can connect:

Participants

Who needs to be involved?

Meeting Context

Why are people meeting?

Preparation

What information is needed beforehand?

Notes

Capture appropriate factual information.

Actions

What needs to happen next?

Owners

Who is responsible for an agreed action?

Review Dates

When should progress be revisited? Keeping actions close to the learner and relationship can make follow-up easier to understand.

FAMILY PARTICIPATION

Keep Parents and CarersPart of the Conversation.

Families may have important information about what happens outside school. Where appropriate, EdiWay can support family participation through:

Parent and Carer Views

Capture family perspective.

Evidence

Allow appropriate family contributions.

Relationship Requests

Make relevant professional involvement visible.

Meeting Contributions

Prepare views before a review.

Communication

Keep suitable conversations connected.

Consent Context

Record relevant family responses where the workflow requires them. Family participation does not mean families automatically control school-owned professional records. Equally, a professional relationship should not make family-owned information unrestricted. Each source and responsibility remains clear.

LEARNER VOICE

Keep the Learnerin Their Own Support Journey.

Professional collaboration can also include appropriate learner participation. Depending on age and context, this may include:

Views

What does the learner want people to understand?

Strengths

What feels positive or successful?

Goals

What matters next?

Support Preferences

What appears helpful?

Review Contributions

What does the learner think about current support?

Transition

What should a future setting understand? Learner voice remains the learner’s contribution. It should not be rewritten as though it were a professional conclusion.

SEND AND LEARNER SUPPORT

Connect Professional Inputto the Support Workflow.

Professional evidence may be useful when schools are reviewing SEND or additional support. EdiWay can help connect appropriate professional contributions to areas such as:

The specialist workflow remains authoritative. Professional Collaboration provides the relationship and collaboration layer around it.
EdiWay does not use professional contributions to automatically diagnose a learner or determine statutory SEND status.

HOME EDUCATION

Bring Trusted SupportInto Family-Led Learning.

Home-educated learners may work with tutors, advisers or other professionals. Families can use professional collaboration to keep appropriate support connected to the learner journey. For example, a tutor may need access to:

They do not automatically need access to every record held about the learner.

SCHOOL-CONNECTED LEARNERS

Let Schools Coordinate Support
Without Creating Another Data Silo.

For school-enrolled learners, professional collaboration can help staff connect external contributions with existing school workflows. A SENCO, teacher or authorised support lead may be able to:

Invite or Review Involvement

Keep professional relationships visible.

Request Evidence

Ask for information needed for a review.

Coordinate Meetings

Bring the right participants together.

Track Actions

Keep agreed next steps clearer.

Connect Support

Use authorised professional information in the relevant school workflow.

Prepare Transition

Reduce the need to rebuild context when the learner moves. The school’s canonical learner records remain owned by the relevant school workflows.

TRANSITION AND CONTINUITY

Help the Next ConversationStart With Useful Context.

Learners may move between:

Professional evidence can form part of a controlled transition where appropriate. EdiWay can help selected professional contributions sit alongside:

Strengths

What supports the learner?

Aspirations

What matters next?

Evidence

What useful information has been reviewed?

Adjustments

What has helped?

Family Views

What does the family want understood?

Learner Voice

What does the learner want to carry forward? A transition pack is a selected record for a defined purpose, not unrestricted access to the learner’s history.

PERMISSION-AWARE ACCESS

Collaboration Should Be Useful.Access Should Be Deliberate.

Professional Collaboration is designed around scoped access. A relationship may consider:

Organisation

Which organisation is involved?

Practitioner

Which professional is involved?

Learner

Which learner does the relationship concern?

Purpose

Why is access required?

Information Domain

What type of information may be used?

Actions

Can the professional view, contribute or respond?

Purpose

When should access expire?

Revocation

Can access be withdrawn? The canonical access and information-sharing model is explained on the dedicated Trust page.

SENSITIVE INFORMATION

One RelationshipDoes Not Unlock Every Domain.

A professional who is authorised to work with a learner does not automatically receive access to:

Each sensitive domain retains its own permissions.
Access needed for one task should not become permanent access to unrelated information.

SAFEGUARDING

Collaboration Is Nota Safeguarding Record.

Professional Collaboration can help people communicate and coordinate appropriate support. It does not replace the school's safeguarding workflow. Where a concern requires safeguarding consideration:

Keep the Source

Preserve the relevant factual information.

Refer Appropriately

Move the concern into the controlled safeguarding process.

Restrict Access

Do not expose safeguarding chronology to ordinary collaboration users.

Keep Decisions Human

DSLs and other appropriately authorised people remain responsible for safeguarding decisions and referrals. EdiWay does not determine whether a safeguarding concern is substantiated or decide protective action.

CLINICAL AND HEALTH BOUNDARIES

Education Collaboration
Is Not a Clinical System.

A health or therapy professional may contribute appropriate information where authorised.

That does not turn EdiWay into:

EdiWay can organise authorised education-related contributions and evidence.
Clinical decisions and records remain with the appropriate healthcare professionals and systems.

LOCAL AUTHORITY AND PUBLIC SERVICES

Support Information Flow.
Do Not Imply Official Integration.

Schools and families may collaborate with local-authority teams or other public services. Where enabled, EdiWay can support an authorised relationship and appropriate information exchange.

However, the existence of a professional workspace does not itself establish:

The receiving organisation remains responsible for its own systems, decisions and statutory responsibilities.

PROFESSIONAL COLLABORATION VS MULTI-AGENCY CASEWORK

Everyday Collaborationand Complex Casework Are Related - Not Identical.

Professional Collaboration is the platform's canonical relationship and day-to-day collaboration layer. It focuses on:

More complex coordinated casework across multiple organisations can require additional controls around case membership, receiving authority, case timelines, responsibility history and structured evidence. Those workflows belong to Multi-Agency Casework, Meetings and Evidence.

GOVERNED AI ASSISTANCE

Reduce Admin Around Collaboration.
Keep Decisions With People.

Where enabled, EdiWay AI may help an authorised user prepare working drafts from information they are already permitted to use. That could include:

Meeting Agendas

Prepare a draft agenda.

Meeting Summaries

Organise approved meeting information.

Action Drafts

Turn reviewed notes into proposed actions.

Evidence Summaries

Summarise permitted selected evidence.

Communication Drafts

Prepare messages for review.

Review Preparation

Organise relevant existing information.

Transition Drafts

Help structure selected information for a transition conversation. AI output remains a draft requiring human review.

EdiWay AI does not determine:

A CLEAR RELATIONSHIP LIFECYCLE

Request. Agree. Collaborate. Review. Close.

1. Identify the Learner

Keep the work learner-specific.Access the appropriate family or learner account.

2. Explain the Purpose

Record why professional involvement is needed.

3. Establish the Relationship

Connect the appropriate person and organisation where enabled.Review relevant messages, learning and school information.

4. Define Access

Set the appropriate scope for the work.

5. Collaborate

Exchange relevant messages, evidence, meetings and actions.

6. Review

Check whether the relationship and access are still required.

7. Change or Suspend

Adjust the relationship when circumstances change.

8. Revoke, Expire or Close

End access when the work is complete or no longer appropriate.

Professional access should not become a permanent entitlement simply because it was once granted.

FOR SCHOOLS

Coordinate External Support
Without Losing Control of the School Record.

Professional Collaboration can help schools:

Reduce Repetition

Avoid repeatedly sending the same background information.

Keep Evidence Connected

Bring contributions closer to the relevant learner workflow.

Improve Follow-Up

Keep meetings and actions visible.

Work With Families

Include parents and carers in appropriate collaboration.

Preserve Ownership

Keep school records separate from external contributions.

Govern Access

Limit professional access to the work being undertaken.

Support Transition

Carry reviewed evidence into the next learner stage. The result is a clearer support network without turning external professionals into unrestricted school-system users.

FOR FAMILIES

See Who Is Involved.Understand Why.

Where the workflow permits, parents and carers can have greater clarity around professional support. They may be able to understand:

Family visibility remains subject to the ownership and sensitivity of the underlying information.

FOR AUTHORISED PROFESSIONALS

Get the Context Needed
Without Searching Through Everything Else.

An authorised professional can work within a defined learner relationship rather than receiving a large uncontrolled export of the learner's history. Depending on their scope, they may be able to:

Their access remains role-scoped, learner-specific and purpose-limited.

FREQUENTLY ASKED QUESTIONS

Professional Collaboration

What is EdiWay Professional Collaboration?

It is EdiWay’s learner-specific collaboration layer for working with authorised external professionals without giving them unrestricted access to the learner record.

Who can be involved?

Depending on the learner and workflow, this may include tutors, educational psychologists, speech and language professionals, occupational therapists, mentors, counsellors, careers advisers, home-education professionals, social-care professionals and other appropriately authorised participants.

Can professionals see the whole learner record?

No.

Professional access is intended to be scoped to the learner, purpose, information and actions required.

Can a professional relationship expire?

Yes.

Time-limited, expiring, suspended, revoked and closed relationship states are part of the collaboration model.

Can parents and carers be involved?

Yes.

Family participation, evidence and relationship context can form part of appropriate collaboration workflows.

No.

EdiWay can record relevant consent or relationship context.

It does not determine capacity, lawful basis or the legal effect of consent.

Can professionals upload evidence?

Appropriate evidence contribution can be supported where the relationship and permissions allow it.

Can EdiWay organise meetings?

Meeting and participant workflows form part of the collaboration foundation.

Can actions be recorded after meetings?

Yes.

Relevant work items and actions can be connected to the collaboration workflow.

Can professionals message each other?

Case or relationship-scoped discussion can be supported where participants remain authorised for that work.

Does Professional Collaboration replace the SEND system?

No.

SEND records, provision, interventions, EHC evidence and reviews remain in their specialist workflows.

Professional Collaboration connects authorised people to those workflows where appropriate.

Does it replace safeguarding software?

No.

Safeguarding concerns and chronology remain separately controlled.

Is EdiWay integrated directly with the NHS or CAMHS?

EdiWay should not be presented as having official NHS or CAMHS interoperability unless a specific integration has been separately implemented, tested and approved.

Professional participation does not itself establish an institutional integration.

Is EdiWay connected directly to Local Authority systems?

A professional or organisation relationship should not be interpreted as an official Local Authority system integration.

Specific integrations require separate implementation and assurance.

Can EdiWay make professional or statutory decisions?

No.

Professional judgement and statutory authority remain with the appropriate authorised people and organisations.

Can EdiWay AI summarise collaboration information?

Where enabled, AI may assist with drafts and summaries using permitted information.

Human review remains required.

What is the difference between Professional Collaboration and Multi-Agency Casework?

Professional Collaboration owns the general learner-specific professional relationship and everyday collaborative activity.

Multi-Agency Casework provides the more structured workflow needed for complex multi-professional cases, meetings, evidence and responsibility tracking.

CONNECTED PATHWAYS

Keep CollaborationConnected to the Learner Journey.

Families and Learning Pathways

Connect school, family, home and professional participation around one learner journey.

Parent and Learner Experience

Keep families and learners appropriately involved.

Multi-Agency Casework, Meetings and Evidence

Coordinate more complex multi-professional learner-specific casework.

SEND, Safeguarding and Wellbeing

Connect authorised professional contributions to appropriate learner-support workflows.

Permissions, Consent and Information Sharing

Understand the deeper model for access, sharing, consent context, expiry and revocation.

Transition Packs and Learner Continuity

Carry selected reviewed evidence into a learner’s next stage.

CURRENTLY IN LIVE TESTING

Help ShapeBetter Professional Collaboration.

EdiWay is undergoing active development and live testing.

Current foundations support learner-specific professional relationships, organisation and practitioner context, explicit relationship lifecycle states, family-visible relationship requests and consent context, case collaboration, tasks, evidence requests, meetings, discussions and relationship/access history.

The platform direction is deliberately permission-aware: professional participation should remain learner-specific, role-scoped, auditable and revocable.

Some advanced external workflows still require further runtime testing, including all-role permission and denial behaviour, migrated relationships, concurrent relationship changes, external evidence handling, notification delivery, retention behaviour and broader organisation-level assurance.

EdiWay should therefore be positioned as a governed professional collaboration environment built around the learner - not an unrestricted professional portal or a claim of automatic public-service integration.

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