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MULTI-AGENCY CASEWORK, MEETINGS AND EVIDENCE

Bring the Right People Around the Case.Keep Access, Actions and Evidence Clear.

Coordinate learner-specific casework involving school staff, parents and carers, providers and authorised professionals without opening the learner's complete record to everyone involved.

EdiWay can connect case participants, meetings, tasks, evidence requests, case discussions and important history around one governed learner relationship.

LEARNER-SPECIFIC CASEWORK

Start With the Learner.Define Why the Case Exists.

Multi-agency work should have a clear learner, purpose and authorised group of participants. A case can bring together context such as:

Learner

Keep the work connected to the correct learner record.

Purpose

Define why the case has been created.

Case Team

Identify the people authorised to participate.

Organisations

Keep professional affiliations clear.

Work Items

Record actions and evidence requests.

Meetings

Connect discussions to the case.

Evidence

Maintain appropriate contributions.

History

Preserve important case activity over time. The case workspace supports collaboration. It should not create a second unrestricted version of the learner record.

CASE TEAM

Know Who Is Involved.Keep Membership Current.

Multi-agency work may involve people from different organisations. EdiWay's collaboration foundations can support learner-specific professional relationships around:

School Staff

Participate according to their authorised responsibility.

Educational Psychologists

Contribute where an appropriate relationship exists.

Speech and Language Professionals

Work within their authorised scope.

Occupational Therapy Professionals

Contribute through an appropriate learner relationship.

Social Care Professionals

Participate where authorised.

Alternative Provision or Education Providers

Contribute appropriate information where enabled.

Parents and Carers

Participate through an appropriate family relationship.

Other Authorised Professionals

Join only for a defined purpose. Professional access can be time-limited, suspended, revoked or closed as relationships change.

PROFESSIONAL RELATIONSHIPS

Verify the Relationship.Do Not Rely on a Job Title Alone.

External access should depend on more than somebody saying they are a professional. EdiWay's current collaboration foundation includes organisation and practitioner relationship states around areas such as:

Organisation

Which organisation is involved?

Practitioner

Which individual professional is participating?

Learner

Which learner does the relationship concern?

Purpose

Why is collaboration required?

Status

Is the relationship active?

Expiry

When should access end?

Suspension

Has participation been temporarily stopped?

Revocation

Has authorisation been removed?

Closure

Has the professional relationship ended? A professional relationship with one learner should not become general access to other learners within the school.

CASE MEETINGS

Keep the MeetingConnected to the Work Around It.

EdiWay includes meeting foundations within the multi-agency case workspace. A case meeting can provide context around:

Case

Keep the meeting attached to the correct learner case.

Participants

Identify the authorised people involved.

Date

Preserve when the discussion occurred.

Purpose

Keep the reason for the meeting clear.

Discussion

Maintain appropriate case-scoped information.

Evidence

Reference relevant information considered.

Actions

Record what needs to happen next.

Follow-Up

Keep further work connected to the case. Meeting participation remains subject to permission and relationship boundaries. Not every professional connected to a learner should automatically be included in every meeting.

FROM MEETING TO ACTION

Record What Was Agreed.Keep Responsibility Visible.

Multi-agency meetings are most useful when agreed actions remain connected to the discussion.

Action

Record the next step.

Owner

Identify who is responsible.

Deadline

Keep appropriate timescales visible.

Case

Maintain the connection to the learner and purpose.

Evidence Request

Ask for relevant supporting information where needed.

Status

Keep outstanding work understandable.

Outcome

Record the human-reviewed result.

History

Preserve previous actions rather than replacing them. An action records agreed work. It does not automatically make a professional recommendation or statutory decision binding.

EVIDENCE REQUESTS

Ask for the Evidence Needed.Keep the Request Case-Scoped.

A case may require information from another participant before the next review or decision. EdiWay's casework foundation supports evidence requests within the collaboration workspace.

Request

Define what information is required.

Participant

Identify who is being asked to contribute.

Purpose

Keep the evidence connected to the case need.

Deadline

Make the expected response point clear where appropriate.

Contribution

Keep supplied evidence attributable to its source.

Review

Allow an authorised participant to consider the information.

History

Preserve the request and response context. An evidence request should not provide access to unrelated records simply because the contributor is part of the case.

PROFESSIONAL NOTES AND DISCUSSIONS

Keep Case DiscussionInside the Case Boundary.

EdiWay supports case-scoped professional discussion and notes within its multi-agency foundation. Access checks can consider active case membership, permissions and visibility before case information is displayed.

Case Note

Maintain an appropriate professional contribution.

Author

Keep the contributor clear.

Organisation

Preserve relevant professional context.

Date

Keep the contribution time-aware.

Visibility

Restrict the note to the appropriate audience.

Discussion

Allow appropriate case-focused communication.

Retention

Keep case information governed rather than copied through uncontrolled communication channels. External contributions remain attributable to the professional or organisation that supplied them.

CASE EVIDENCE

Bring Relevant Evidence Together.
Do Not Copy Every Source Record.

Multi-agency case evidence may come from different parts of the learner journey. Depending on the case and permissions, that could include:

School Evidence

Appropriate school-held records.

Family Evidence

Information supplied by parents and carers.

Learner Voice

Relevant learner contribution.

Professional Evidence

Reports or observations from authorised professionals.

Provider Evidence

Appropriate information from alternative provision or other services.

SEND Evidence

Selected support information where permitted.

Meeting Evidence

Records connected to case discussions and actions.

Private Contributions

Controlled learner-case files where supported. Evidence should remain linked to its source rather than being silently rewritten as a shared professional conclusion.

PRIVATE CASE EVIDENCE

Protect Sensitive Contributions.Keep Access Deliberate.

The current EdiWay implementation includes bounded foundations for private learner-case binary evidence contribution. That allows the product direction to support documents or other case evidence without treating every uploaded file as visible to every participant. Where enabled, controls may consider:

Learner

Which case does the file concern?

Contributor

Who supplied it?

Organisation

Where did it originate?

Case Access

Which active participants may access it?

Permission

Is the user authorised for the relevant information?

Purpose

Why is the evidence being used?

Audit

What access or contribution activity should be preserved? Private external evidence remains an area requiring continued runtime and security assurance.

SHARED CASE TIMELINE

Preserve What Happened.Keep Important Transitions in Order.

Material case activity can contribute to a shared learner timeline. The current foundation includes timeline events around areas such as:

Relationships

When professional involvement started, changed or ended.

Case Activity

Important case transitions.

Tasks

Relevant work-item changes.

Meetings

Key meeting activity.

Authority Responsibility

Appropriate changes in responsibility where supported.

Professional Access

Relevant provider or professional relationship history. A timeline provides chronology. It should not infer that events occurring close together have the same cause.

FAMILY PARTICIPATION

Include Parents and Carers.Preserve Their Role and Response.

Where appropriate, family users can participate in collaboration workflows. Supported foundations include family-visible professional relationship requests and recorded responses. That can include:

Relationship Request

Make the proposed professional involvement understandable.

Consent Context

Record relevant information where consent forms part of the workflow.

Acceptance

Preserve an appropriate positive response.

Decline

Record that the request was declined.

Objection

Maintain a reasoned objection where supported.

Case Contribution

Allow appropriate family participation.

Review

Keep the family’s contribution connected to the case. Recording a family response does not mean EdiWay determines its legal effect.

RECEIVING AUTHORITIES AND RESPONSIBILITY

Record Changes in Responsibility.
Do Not Decide Them Automatically.

Some learner cases may involve a change in the organisation responsible for a particular part of the case. EdiWay's newer casework foundations include a bounded receiving-authority decision lifecycle and effective-dated authority-responsibility history. Where enabled, this may help record:

Current Responsibility

Which organisation currently holds the relevant recorded responsibility?

Proposed Recipient

Which authorised organisation may receive the case responsibility?

Decision

What human decision was recorded?

Effective Date

When does the change apply?

Case History

Preserve previous responsibility.

Professional Access

Keep access aligned with the active relationship where possible. This capability records responsibility decisions. It does not determine statutory jurisdiction, legal responsibility or whether another authority must accept a case.

MULTI-AGENCY IS NOT SAFEGUARDING

Collaborate Around the Learner.
Keep Safeguarding Authority Separate.

Some multi-agency cases may involve safeguarding professionals. That does not make the general case workspace the canonical safeguarding record.

Multi-Agency Case

Supports participants, meetings, actions, evidence and professional collaboration.

Safeguarding Record

Maintains concerns, DSL review, safeguarding chronology, actions and authorised safeguarding decisions.

Safeguarding Evidence

Remains subject to stronger domain restrictions.

External Sharing

Requires an appropriate safeguarding information-sharing decision.

Professional Discussion

Does not itself create a safeguarding finding.Maintain a reasoned objection where supported.

Case Meeting

Does not replace statutory safeguarding procedures. Where safeguarding information needs to be shared, the authorised safeguarding workflow remains canonical.

MULTI-AGENCY IS NOT CLINICAL DECISION-MAKING

Connect Health Professionals Where Appropriate.Do Not Turn EdiWay Into a Clinical System.

Professional collaboration may include appropriately authorised health professionals. The platform can maintain learner-specific relationships and governed evidence context. It should not be presented as proving:

Health-origin evidence should remain attributable to its source and visible only within the appropriate permission scope.

PERMISSION-AWARE CASEWORK

Case Membership Matters.Sensitive Domains Still Have Their Own Rules.

Being a participant in a multi-agency case does not automatically provide access to every connected learner record.

Case Membership

Is the person currently authorised for this case?

Organisation

Is the professional relationship valid?

Learner

Does the access concern the correct learner?

Purpose

Why does the person need the information?

Domain

Do they have permission for the relevant type of record?

Visibility

Is the particular note or evidence available to them?

Expiry

Is their professional relationship still active?

Revocation

Has access been removed?

Audit

Can appropriate access history be reviewed? The case provides collaboration context. The underlying permissions still control the data.

GOVERNED AI FOR MULTI-AGENCY CASEWORK

Help Prepare the Discussion.Keep Professional Judgement Human.

Where enabled, EdiWay AI may assist authorised participants using information they already have permission to access.

Case Summaries

Draft a working overview of selected case information.

Meeting Preparation

Help organise agenda questions.

Meeting Notes

Prepare a draft summary for human review.

Action Summaries

Organise outstanding work.

Evidence Summaries

Help structure selected authorised evidence.

Communication Drafts

Prepare appropriate working updates. AI output remains human-reviewed.

EdiWay AI does not:

A CONNECTED CASEWORK FLOW

Establish. Meet. Act. Evidence. Review.

1. Establish the Case

Identify the learner and purpose.

2. Authorise Participants

Connect the appropriate school, family and professional relationships.

3. Define Access

Limit information according to role, purpose and domain.

4. Create Work

Assign tasks or request relevant evidence.

5. Meet

Bring authorised participants together around the case.

6. Record Actions

Keep agreed next steps accountable.

7. Add Evidence

Maintain suitable contributions with their source.

8. Update the Timeline

Preserve important case activity.

9. Review the Position

Consider progress through human-led review.

10. Close or Change Relationships

End access when the case or professional involvement no longer requires it.

FREQUENTLY ASKED QUESTIONS

Multi-Agency Casework, Meetings and Evidence

Can EdiWay support learner-specific multi-agency cases?

Yes.

EdiWay has code foundations for learner-specific professional relationships and case collaboration workspaces.

Can several professionals work on the same case?

Yes, where each participant has an appropriate authorised relationship and case membership.

Does EdiWay support case meetings?

Meeting services are represented within the case collaboration foundation.

Can meeting participants be recorded?

Bounded meeting-participant controls are represented, although wider runtime and concurrency assurance remains important.

Can actions be assigned after a meeting?

The casework foundation includes tasks and work items that can support accountable follow-up.

Can professionals request evidence?

Evidence requests are represented within the case collaboration workspace.

Can professionals add case notes?

Secure case notes and case-scoped discussions are part of the current multi-agency capability set.

Can documents be contributed to a case?

Private learner-case binary contribution has a bounded implementation foundation.

Wider runtime, access and security assurance remains required.

Does EdiWay provide a shared case timeline?

Yes.

Material case, relationship, task, meeting and responsibility transitions can feed the learner timeline.

Can parents and carers participate?

Family-visible relationship requests, consent context and decline or objection states are represented where enabled.

Can professional access expire?

Yes.

Professional relationship lifecycles include expiry and revocation foundations.

Does case access give a professional the complete learner record?

No.

Access should remain learner-specific, purpose-scoped and subject to the permissions of each information domain.

Can safeguarding information be discussed in a multi-agency case?

Appropriate safeguarding information may be used where authorised, but the canonical safeguarding record and safeguarding decisions remain within the safeguarding workflow.

Does EdiWay directly integrate with NHS systems?

The current capability evidence does not establish general NHS interoperability or direct clinical-system exchange.

Can EdiWay transfer responsibility to another authority?

A bounded receiving-authority decision and responsibility-history foundation exists.

EdiWay records the human-led workflow; it does not determine statutory responsibility or compel another organisation to accept it.

Can AI make decisions in a multi-agency case?

No.

AI may assist with authorised drafts and summaries where enabled, but professional, statutory, safeguarding and clinical decisions remain human.

CONNECTED WORKFLOWS

Keep Casework Connected.Keep Each Professional Domain Clear.

EOTAS

Coordinate relevant case, family and professional context around distinct EOTAS arrangements.

Alternative Provision and Provider Management

Connect appropriate provider and placement evidence to authorised casework.

Professional Collaboration

Establish the learner-specific professional relationships that multi-agency casework depends on.

EHC Plan Evidence and Annual Reviews

Bring authorised professional contributions into appropriate school-held EHC review evidence.

Safeguarding Records and Chronology

Keep safeguarding casework restricted and professionally governed.

Permissions, Consent and Information Sharing

Control professional relationships, scope, expiry, revocation and sharing decisions.

CURRENTLY IN LIVE TESTING

Help Shape Multi-Agency CaseworkAround Real Professional Collaboration.

EdiWay is undergoing active development and live testing.

The current multi-agency foundation includes governed learner-specific professional relationships, family-visible relationship requests, case teams, tasks, evidence requests, meetings, case-scoped discussions, timeline events and professional-access history.

The current capability matrix also represents secure professional case notes, a shared learner timeline, consent-management context and professional access audit.

Newer implementation checkpoints include bounded initial case-meeting participant controls, a receiving-authority decision lifecycle and private learner-case evidence contributions. These are code-level foundations rather than a claim that all external casework scenarios are fully production-assured.

Meeting concurrency, external evidence handling, migrated relationships, cross-school and cross-organisation denial testing, notification delivery, retention, receiving-authority reconciliation and broader security assurance remain areas requiring runtime validation.

EdiWay should therefore be positioned as supporting governed learner-specific multi-agency casework - not as a universal statutory case-management system or a replacement for professional, safeguarding, clinical or legal authority.

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