hello@ediway.co.uk

hello@ediway.co.uk

BEHAVIOUR, REWARDS AND PASTORAL SUPPORT

Understand Behaviour in Context.
Recognise Progress. Connect the Right Support.

Behaviour is part of a learner's school experience, but it should never become their whole story.

EdiWay helps schools record behaviour consistently, recognise positive contribution, manage school-defined rewards and consequences, follow up restorative work and connect appropriate pastoral support around the learner.

All while keeping behaviour, safeguarding, SEND and wellbeing within their proper professional boundaries.

A MORE CONNECTED APPROACH

Move Beyond Isolated Incident Logs.
Understand What Happens Next.

Behaviour records are most useful when they help schools respond, review and support - not when they simply create a list of incidents.

EdiWay connects behaviour activity to the appropriate learner, class, location, staff member and follow-up workflow. This gives authorised teams a clearer view of what happened, how the school responded and whether further action is needed.

Recognise Positive Behaviour

Cover incident categories, date, time, location, people involved, contextual notes, evidence and immediate actions.

Respond Consistently

Include achievements, rewards, positive monitoring, learner strengths and progress – not only incidents and sanctions.

Coordinate Follow-Up

Assign actions, interventions, restorative conversations and review dates to the appropriate people.

Keep Context Connected

Review relevant behaviour alongside attendance, learning, pastoral and support information without removing access boundaries.

POSITIVE BEHAVIOUR AND ACHIEVEMENT

Record More Than Problems.Make Achievement Visible Too.

A behaviour system should not only record things that went wrong. EdiWay supports positive behaviour and achievement tracking so schools can recognise contribution, effort and progress.

Achievements

Recognise academic effort, personal development, participation, kindness, resilience and other school-defined achievements.

Rewards

Record approved rewards, recognition and positive outcomes through the school’s chosen approach.

Positive Points

Use configurable points or recognition categories where these form part of the school’s behaviour policy.

Positive Monitoring

Capture agreed positive targets and review progress over time.

Learner Strengths

Connect positive observations to the learner’s broader educational and pastoral story.

Family Recognition

Share appropriate recognition with parents and carers where configured. Positive records help provide a more balanced picture of the learner’s school experience.

BEHAVIOUR RECORDING

Record What Happened.Keep the Context With It.

EdiWay supports structured behaviour recording around the learner. A behaviour record can include appropriate context such as:

Learner

Keep the record connected to the correct learner.

Event

Record what happened.

Category

Use the school’s configured behaviour categories.

Date and Time

Identify the relevant learner, staff members and other authorised participants.

Keep the event in context.

Capture an objective account of what was observed or reported.

Location

Record where it happened where relevant.

Staff

Keep the appropriate staff contribution clear.

Follow-Up

Record subsequent authorised action.

History

Maintain the learner’s behaviour timeline.The purpose is to create a usable factual record – not to permanently label a learner by a single incident.

REWARDS

Make RecognitionPart of the School Culture.

Schools can use EdiWay to support their own reward framework. Depending on school configuration, this can include:

Reward Categories

Define appropriate forms of recognition.

Points

Record school-defined positive points.

Achievements

Connect rewards to recorded positive activity.Use the school’s configured behaviour categories.

Learner Totals

Understand appropriate reward history.

Groups

Review suitable class, year or cohort information.

Recognition

Make positive contribution more visible.

Family Updates

Share appropriate achievements where enabled. EdiWay supports the school’s reward process. It does not determine what behaviour deserves a reward.

CONSEQUENCES AND SANCTIONS

Record the School's Decision.Keep the Decision Human.

Where schools use consequences or sanctions within their behaviour policy, EdiWay can record the authorised outcome. That may include:

Consequence

Record the action decided by authorised staff.

Reason

Keep it connected to the relevant behaviour record.

Detention

Maintain appropriate detention information where used.

Internal Consequence

Record suitable school-defined actions.

Exclusion Record

Maintain authorised exclusion information where applicable.

Follow-Up

Keep subsequent action connected.

History

Preserve the decision within the learner’s record. EdiWay does not automatically decide which sanction a learner should receive. Consequences, suspensions and exclusions remain human decisions subject to the school’s policy and applicable requirements.

RESTORATIVE PRACTICE

Record the Repair.Not Only the Incident.

Where schools use restorative approaches, EdiWay can keep appropriate follow-up connected to the original event.

Restorative Action

Record the agreed activity.

People Involved

Maintain appropriate participant context.

Discussion

Record suitable reviewed information.

Actions

Keep agreed next steps clear.

Outcome

Record the human-reviewed result.

Follow-Up

Return to the situation where further support is needed.Schedule proportionate reviews with an appropriate member of staff.

History

Keep the restorative work connected to the behaviour record. A restorative record documents the process. It does not automatically establish that harm has been resolved or that every participant agrees with the outcome.

BEHAVIOUR TIMELINE

See the Journey.Not Just the Latest Incident.

Behaviour becomes more useful when authorised staff can understand events over time. A learner's behaviour timeline can bring together relevant:

Positive Records

Achievements, rewards and recognised progress.

Behaviour Events

Recorded concerns and incidents in date order.

Responses

Sanctions, restorative actions and immediate outcomes.

Interventions

Support actions, targets, strategies and review periods.

Communication

Relevant approved contact with the learner or family.

Reviews

Recorded outcomes, changes and completed follow-up.

The timeline should help staff understand what has happened and what still needs attention. It should not be used as an automatic judgement about the learner.

BEHAVIOUR PATTERNS AND LEADERSHIP INSIGHT

Look Beyond Individual Events.Keep Interpretation Human.

EdiWay can help authorised staff review behaviour trends. That may include patterns across:

Positive and Concern Balance

Review whether reporting reflects achievements and progress as well as incidents.

Behaviour Over Time

Examine changes across selected periods without losing access to the underlying context.

Categories and Types

Understand which recorded behaviour categories occur most frequently.

Time and Location

Review when and where events have been recorded.

Learner and Cohort Views

Examine relevant patterns for individual learners or authorised groups.

Follow-Up Status

Identify actions, meetings or interventions that remain incomplete.

Intervention Review

Consider whether agreed responses have been completed and whether outcomes have been recorded. Reporting can help authorised people ask better questions. It does not prove causation, diagnose a need or determine the correct response automatically.

CONTEXT MATTERS

Behaviour Is Information.It Is Not a Diagnosis.

The same behaviour can have many possible explanations. A learner may be experiencing:

EdiWay can connect authorised staff to relevant information already recorded elsewhere. It should not infer the cause from behaviour data alone. Behaviour records do not diagnose SEND, SEMH, ADHD, autism, trauma or any other condition.

PASTORAL SUPPORT

Move From Recordingto Appropriate Support.

Some behaviour events require nothing more than routine classroom follow-up. Others may indicate that a learner would benefit from additional pastoral support. Where appropriate, staff can connect behaviour context to actions such as:

Check-In

Arrange an appropriate conversation with the learner.

Pastoral Action

Record agreed support.

Owner

Identify the member of staff responsible.

Review

Set an appropriate point to revisit the support.

Learner Voice

Record the learner’s contribution where appropriate.

Family Engagement

Involve parents and carers through the relevant workflow.

Wider Support

Move into wellbeing, SEND or structured intervention workflows when the need requires them. Pastoral support should respond to the learner. It should not become an informal substitute for safeguarding or SEND processes.

CONNECTED SUPPORT WITH CLEAR BOUNDARIES

Connect Relevant Evidence.Do Not Collapse Different Records.

Behaviour may relate to attendance, learning, SEND, wellbeing or safeguarding, but these areas should not become interchangeable.

Behaviour and Attendance

Authorised staff can review relevant attendance and behaviour information together when considering appropriate support.

Behaviour and Learning

Classroom context, learning barriers and engagement may help staff understand what support could be useful.

Behaviour and SEND

Relevant evidence may contribute to an educational review, but a behaviour event does not establish a special educational need or diagnosis.

Behaviour and Wellbeing

Pastoral teams can consider appropriate wellbeing context through permitted workflows.

Behaviour and Safeguarding

An authorised person may refer a concern into a controlled safeguarding process when necessary.

The behaviour record should not automatically expose restricted SEND, medical or safeguarding information. Each information area retains its own purpose, permissions and responsible decision-makers.

SAFEGUARDING ESCALATION

Make Referral Possible.Keep Safeguarding Decisions Controlled.

Some behaviour concerns may indicate that a safeguarding review is necessary. EdiWay can help authorised staff record the original behaviour event and refer relevant information into the appropriate safeguarding workflow. The safeguarding team can then determine what should happen next within its separately controlled workspace.

Record the Original Context

Preserve the factual behaviour record and its source.

Refer the Concern

Allow authorised staff to raise the need for safeguarding review.

Restrict Sensitive Information

Do not expose safeguarding chronology or case content to ordinary behaviour users.

Retain Accountability

Keep appropriate records of the referral, authorised access and subsequent activity.

Maintain Human Responsibility

Safeguarding findings, risk decisions and external referrals remain the responsibility of designated and appropriately authorised people. EdiWay AI does not make safeguarding findings or decide whether a learner is at risk.

BEHAVIOUR SUPPORT ACTIONS

Agree the Support.Review Whether It Helped.

Where behaviour requires more structured support, authorised staff may record appropriate actions around the learner. That can include:

Need

Describe the reviewed concern or support context.

Strategy

Record the approach being used.

Staff

Identify responsible people.

Learner

Keep the learner involved where appropriate.

Family

Connect suitable parent and carer participation.

Review Date

Set an appropriate point to revisit the plan.

Evidence

Use relevant factual information.

Outcome

Record the human-reviewed position. More formal intervention planning, delivery, evidence and impact review belongs to Intervention Support and Impact Review.

LEARNER VOICE

Include the Learner's Perspective.
Do Not Write the Story Only About Them.

Where appropriate, behaviour and pastoral workflows can include learner contribution. That may help staff understand:

What Happened

The learner’s account of the event.

Context

What the learner believes was important.

Support

What they think may help.

Restorative Work

Their contribution to appropriate follow-up.

Goals

What they would like to change or work towards.

Review

How they feel things are progressing. Learner voice is evidence from the learner’s perspective. It should remain attributable to them rather than being rewritten as a professional fact.

FAMILY ENGAGEMENT

Keep Parents and Carers Informed.
Share the Right Information.

Where enabled and appropriate to school policy, EdiWay can connect behaviour and reward information with parents and carers. That can include:

Positive Recognition

Celebrate achievements.

Behaviour Updates

Share appropriate school-held information.

Actions

Explain relevant agreed next steps.

Rewards

Show suitable recognition information.

Pastoral Support

Involve the family where appropriate.

Communication History

Keep relevant communication connected. Family visibility should remain permission-aware. Not every internal staff note or sensitive learner record should automatically appear in the family workspace.

Communication and Family Engagement

Connect the Context.Do Not Assume the Cause.

Attendance and behaviour may sometimes need to be considered together. Authorised staff can review appropriate information from both workflows. For example:

Lesson Context

Was the learner present for the relevant lesson?

Lateness

Is there relevant recorded timing information?

Repeated Events

Are incidents occurring within a particular recorded pattern?

Support

Is attendance support already in place?

Review

Does the combined information suggest that staff should investigate further?

A relationship between attendance and behaviour records does not prove that one caused the other.

BEHAVIOUR AND SEND

Connect Appropriate Support.Keep SEND Decisions Separate.

A learner with SEND may also have behaviour records. Where authorised, teachers and pastoral staff may need practical support information such as:

Classroom Strategies

Relevant approaches already agreed for the learner.

Communication Support

Appropriate ways to support participation.

Reasonable Adjustments

Relevant educational adjustments.

Rewards

Approved support approaches.

Provision

Existing support that may provide useful context. Behaviour data itself does not establish SEND. EdiWay does not diagnose a learner from behaviour patterns or automatically place a learner on the SEN register.

BEHAVIOUR AND WELLBEING

Know When the Workflow Changes.
Move Sensitive Support Into the Right Record.

Behaviour and pastoral support may sometimes connect to learner wellbeing.

Where a learner requires more structured wellbeing or SEMH support, that information belongs within the dedicated Learner Wellbeing and SEMH Support workflow.

That page owns areas such as:

The behaviour record can provide relevant source information. It should not become the learner’s mental-health record.

PERMISSION-AWARE PASTORAL INFORMATION

Give Staff Useful Context.Keep Sensitive Detail Restricted.

Different users may need different behaviour and pastoral information.

Teachers

Access relevant records for learners they are authorised to support.

Pastoral Teams

Use appropriate behaviour and pastoral information.

School Leaders

Receive suitable oversight and reporting.

SENCOs

Access SEND information only through their authorised responsibilities.

DSLs

Use safeguarding information through its separate restricted workflow.

Learners

Access suitable recognition or learner-facing information where enabled.

Parents and Carers

Receive appropriate family-visible information.

Trust Users

Use governed aggregated oversight without automatically receiving learner-level records.

GOVERNED AI FOR BEHAVIOUR SUPPORT

Help Staff Review Information.Do Not Automate Judgement.

Where enabled, EdiWay AI may assist authorised staff using information already within their permission scope. That may include:

Factual Summaries

Organise selected behaviour history.

Trend Summaries

Highlight recorded patterns for human review.

Meeting Preparation

Help organise relevant information.

Communication Drafts

Prepare parent or carer messages for review.

Support Ideas

Suggest possible questions or approaches for professional consideration.

Review Preparation

Help staff organise selected evidence. AI output remains a draft.

EdiWay AI does not:

A CONNECTED BEHAVIOUR AND PASTORAL WORKFLOW

Record. Respond. Support. Review.

1. Record the Event

Maintain appropriate factual behaviour information.

2. Include Context

Keep relevant staff, time, location and learner information connected.

3. Recognise Positive Behaviour

Record achievements and rewards where appropriate.

4. Record the Human Decision

Maintain any authorised consequence or follow-up.

5. Consider the Learner's Perspective

Capture suitable learner voice.

6. Restore Where Appropriate

Record restorative actions.

7. Add Pastoral Support

Create appropriate support where required.

8. Move to the Correct Specialist Workflow

Use SEND, wellbeing, intervention or safeguarding processes when the need belongs there.

9. Review Patterns

Use factual history and trends to inform professional discussion.

10. Review Progress

Record what changed and what should happen next.

FREQUENTLY ASKED QUESTIONS

Behaviour, Rewards and Pastoral Support

Can EdiWay record behaviour incidents?

Yes.

Behaviour logging is represented within the current platform capability set.

Can schools record positive behaviour?

Yes.

Positive behaviour and achievement tracking are supported.

Does EdiWay include a rewards system?

Rewards and behaviour-points capabilities are represented and can operate within the school’s configured approach.

Can schools record sanctions?

Yes.

Sanction and consequence tracking is represented.

The decision remains with authorised school staff.

Can EdiWay record detentions or exclusions?

The wider behaviour capability set includes detention and exclusion records.

EdiWay records the authorised school decision; it does not make that decision automatically.

Does EdiWay support restorative practice?

Yes.

Restorative-practice tracking is represented within the current behaviour capability.

Can schools analyse behaviour patterns?

Yes.

Behaviour reporting and trend analysis are represented.

Patterns remain evidence for human interpretation rather than automated conclusions.

Can behaviour support plans be recorded?

Behaviour-support actions are represented.

More structured intervention planning and impact measurement connects to Intervention Support and Impact Review.

Does behaviour automatically become a safeguarding concern?

No.

Behaviour and safeguarding are separate workflows.

A member of staff must use the appropriate safeguarding process when a safeguarding concern exists.

Can behaviour data identify SEND?

No.

Behaviour may provide useful context, but it does not diagnose SEND or determine SEN status.

Can behaviour connect to wellbeing support?

Yes.

Relevant information can connect to the dedicated wellbeing workflow where authorised.

The behaviour record should not become a substitute mental-health record.

Can parents and carers see behaviour and rewards?

Appropriate family-visible information can be shared where enabled and permitted by the school’s configuration.

Can learners contribute their perspective?

Learner voice can be included where appropriate, helping maintain the learner’s account alongside professional records.

Can trust leaders compare behaviour?

Permission-scoped trust-level behaviour comparison foundations include incidents, follow-up demand, intervention coverage, trends and cohort protection.

Learner-level access remains separately governed.

Can AI decide a sanction?

No.

AI does not make sanctions, exclusions, safeguarding, SEND or disciplinary decisions.

CONNECTED WORKFLOWS

Understand the Behaviour.Connect the Right Response.

Learner Wellbeing and SEMH Support

Move structured wellbeing and SEMH support into its dedicated sensitive workflow.

Intervention Support and Impact Review

Plan and review more structured learner support.

Safeguarding Records and Chronology

Escalate genuine safeguarding concerns through the restricted safeguarding workflow.

SEND, Safeguarding and Wellbeing

See how the wider learner-support ecosystem fits together.

Attendance and Registration

Consider relevant attendance context without assuming causation.

Communication and Family Engagement

Keep appropriate parents and carers involved in recognition and support.

CURRENTLY IN LIVE TESTING

Help Shape Behaviour and Pastoral SupportAround Real School Practice.

EdiWay is undergoing active development and live testing.

Behaviour logging, positive behaviour tracking, rewards, sanctions, behaviour points, reporting, trends, behaviour-support actions and restorative-practice tracking are represented within the current platform capability set.

Connected learner-support capabilities include wellbeing tracking, learner check-ins, pastoral history and structured support workflows.

Some advanced analytics, cross-workflow projections, trust oversight, AI-assisted summaries and specialist pastoral workflows may remain subject to configuration, runtime testing or controlled rollout.

EdiWay should therefore be positioned as a connected, human-led behaviour and pastoral support environment - not an automated discipline system, SEND diagnostic tool or safeguarding decision engine.

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