Families should not need a different system for every part of school life.
EdiWay brings appropriate family-facing school information together around the learner. Parents and carers get a clearer place to stay informed and take action. Learners get an age-appropriate place to access learning, feedback and their own voice.
The parent and carer experience can provide an organised view of information the school has chosen to make available. That may include:
See relevant current information and actions.
Understand the learner’s school day.
See appropriate assigned learning.
Review family-visible attendance information.
Access approved assessment and reporting information.
Keep school communication easier to find.
Complete relevant school actions.
See suitable information and required responses.
Access appropriate school purchases and charges.
See agreed family-facing information where appropriate. The aim is simple: less searching across systems and a clearer understanding of what needs attention. See suitable information and required responses.
Parents and carers may have more than one learner connected to EdiWay. They can move between appropriate linked learners without mixing their information. Each learner can retain their own:
The relationship with one learner does not automatically create the same access to another.
Parents and carers can access appropriate attendance information without needing access to the school's internal attendance-management workspace. That may include suitable:
See the learner’s recorded attendance context.
Understand relevant recorded absence.
See appropriate lateness information.
Respond where a family action is required.
Receive appropriate attendance-related updates. The school attendance record remains authoritative. Family access provides visibility and participation rather than control over the school’s underlying register.
Families can better support learning when they can see what has actually been set. Where available, parents and carers can access appropriate information about:
Understand the task.
See when work is expected.
Find materials shared for the learner.
See relevant learning activity.
Understand what has been submitted or shared where appropriate.
See approved teacher feedback. Learners can use their own workspace to engage more directly with the learning itself.
Parents and carers can access assessment and progress information the school has approved for family viewing. That may include:
Access suitable school reports.
See approved outcomes and progress.
Understand relevant teacher comments.
Recognise areas of progress.
See appropriate learning priorities.
View relevant supporting evidence where shared. The family view does not replace the school’s assessment workspace. Teachers and authorised professionals remain responsible for assessment judgements.
The family experience can include appropriate behaviour and achievement information. That may help schools share:
Celebrate positive contributions and progress.
Show suitable school recognition.
Share appropriate factual information.
Make agreed actions clearer.
Keep family contact connected to the learner. Not every internal behaviour or pastoral note should automatically appear in the family portal. Schools remain responsible for deciding what is appropriate to share.
Parents and carers can receive appropriate school communication through the wider EdiWay family experience. That can include communication relating to areas such as:
Messages can remain connected to the relevant learner and school context. Receiving a notification does not automatically provide access to the underlying sensitive record.
Parents and carers often need to do more than read information. EdiWay can support digital family actions such as:
Complete relevant information requests.
Respond to appropriate trip workflows.
Provide requested updates.
Share views with the school.
Contribute appropriate information where enabled.
Record responses within the relevant configured workflow. The legal effect and appropriate basis for consent or information sharing remain matters for the school and authorised people.
Parents and carers often see parts of the learner journey that school staff cannot. Where enabled, they can contribute appropriately:
What is happening outside school?
What does the learner enjoy or respond well to?
What matters to the learner and family?
Share relevant work or information.
What appears to be helping?
Provide views before meetings or reviews. Family contributions retain their source. A parent’s observation does not automatically become professional fact, diagnosis or school assessment.
Parents and carers can participate in appropriate SEND and learner-support workflows. Depending on the workflow, family-facing information may include:
See agreed approaches or provision.
Prepare for an appropriate review.
Understand relevant agreed goals.
Add parent or carer views.
Provide suitable supporting information.
See appropriate progress information. Internal staff notes, restricted professional information and safeguarding records remain separately controlled.
Schools may need to make particular documents available to a family. EdiWay can support controlled family document access where enabled. That could include appropriate:
Access to one shared document does not automatically give the family access to the internal source record or wider school system.
The parent experience can connect an appropriate school activity with the learner. Families may be able to:
See relevant trip, club or event information.
Complete required family actions.
Make an appropriate payment where the marketplace/payment workflow is enabled.
Keep relevant communication together.
Understand which learner the activity concerns. Payment, consent, and participation remain separate records where the workflow requires them. Paying for a trip does not automatically provide consent.
Where enabled, parents and carers can access suitable marketplace and payment information through their family relationship. That may include:
Browse eligible items.
Pay appropriate charges.
Review marketplace purchases.
Keep suitable payment evidence available.
Access appropriate separate financial requests. A marketplace purchase and a school invoice remain different underlying records.
The learner experience should not simply copy the parent portal. Learners need a workspace appropriate to their own role. Where available, learners can engage with areas such as:
Understand the school day.
See assigned tasks.
Access appropriate learning materials.
Complete or submit work.
Contribute to their learning portfolio.
Review teacher comments.
See approved learning information.
Share reflections, views and goals.
Take part in preparing for what comes next. The experience should reflect the learner’s age, communication needs and level of independence.
Learner voice can support areas such as:
What helps me learn?
What am I proud of?
What would I like to achieve?
What helps or makes things harder?
What do I want people to understand?
What matters about my next setting? Learner contributions remain attributable to the learner. They should not be rewritten as though they were teacher or professional conclusions.
A younger learner may use EdiWay differently from a teenager preparing for college or adulthood. The platform can support different levels of participation. For example:
May use learning activities with support from a parent, carer or teacher.
May increasingly manage tasks, evidence and reflections.
May take a greater role in goals, progress, transition and their own learner record.
EdiWay uses learner relationships and permissions to shape the family experience. Parents, carers and learners should see the information appropriate to their role. They do not automatically receive access to:
Schools remain responsible for deciding what school-owned information is appropriate to expose through family-facing workflows.
For schools, the Parent and Learner Experience provides a way to improve participation without simply opening internal systems. Schools can:
Make appropriate information visible.
Ask families for forms, views or evidence.
Keep messages connected to the learner.
Capture family and learner voice.
Provide agreed information around learning and support.
Use contributions in appropriate school workflows.
Keep sensitive information in specialist domains.This creates a more useful relationship between school and home while preserving different responsibilities.
Access the appropriate family or learner account.
Move to the correct linked learner where more than one is available.
Review relevant messages, learning and school information.
Complete forms, requests, assignments or payments where appropriate.
Add learner or family voice and evidence where enabled.
Understand approved information about learning and support.
Keep communication and future actions around the same learner journey.
Yes.
Parent account capability is represented within the EdiWay family experience.
Yes.
Multiple-child support is represented while keeping each learner’s information separate.
Yes.
Family-facing attendance views are represented.
Appropriate behaviour, rewards and achievement information can be made family-visible.
The school determines what should be shared.
Yes.
Approved assessment and progress information can be made available through the parent experience.
Appropriate agreed SEND and learner-support information can be shared.
Internal sensitive records remain restricted.
Yes.
Digital forms are represented within the parent portal capability.
Yes, where enabled.
Parent evidence remains clearly attributable to the family.
Yes.
Parent voice can be captured within appropriate workflows.
Schools can share appropriate documents through controlled family access.
Where School Marketplace and Payments is enabled, eligible families can make appropriate purchases and payments.
Yes.
Homework, assignments, learning resources, journals and learner portfolios are represented within the wider learning capability.
Learner evidence and assignment workflows can support appropriate submissions where enabled.
Yes.
Learner voice can form part of suitable learning, support and review workflows.
No.
Safeguarding records remain inside separately controlled workflows.
No.
Family access should remain connected to the learner relationships the account is authorised to use.
No.
Notifications can provide minimum necessary information without granting access to restricted source records.
See how the parent and learner experience connects to school, home and flexible education.
Explore school messaging, notifications, forms and family communication.
Connect learners and families to appropriate learning, assignments and evidence.
Keep families involved in appropriate support workflows while sensitive records stay controlled.
Share suitable progress and assessment information.
Connect eligible school purchases and payments to the family experience.