hello@ediway.co.uk

hello@ediway.co.uk

PARENT AND LEARNER EXPERIENCE

One Place to SeeWhat Matters Next.

Families should not need a different system for every part of school life.

EdiWay brings appropriate family-facing school information together around the learner. Parents and carers get a clearer place to stay informed and take action. Learners get an age-appropriate place to access learning, feedback and their own voice.

THE FAMILY DASHBOARD

Start With the Learner.Bring the Day Together.

The parent and carer experience can provide an organised view of information the school has chosen to make available. That may include:

Today

See relevant current information and actions.

Timetable

Understand the learner’s school day.

Homework

See appropriate assigned learning.

Attendance

Review family-visible attendance information.

Progress

Access approved assessment and reporting information.

Messages

Keep school communication easier to find.

Forms and Requests

Complete relevant school actions.

Events and Trips

See suitable information and required responses.

Payments

Access appropriate school purchases and charges.

Learner Support

See agreed family-facing information where appropriate. The aim is simple: less searching across systems and a clearer understanding of what needs attention. See suitable information and required responses.

MULTIPLE CHILDREN

One Family Account.Each Learner Kept Separate.

Parents and carers may have more than one learner connected to EdiWay. They can move between appropriate linked learners without mixing their information. Each learner can retain their own:

The relationship with one learner does not automatically create the same access to another.

ATTENDANCE

Make AttendanceEasier to Understand.

Parents and carers can access appropriate attendance information without needing access to the school's internal attendance-management workspace. That may include suitable:

Attendance Record

See the learner’s recorded attendance context.

Absence Information

Understand relevant recorded absence.

Lateness

See appropriate lateness information.

School Requests

Respond where a family action is required.

Communication

Receive appropriate attendance-related updates. The school attendance record remains authoritative. Family access provides visibility and participation rather than control over the school’s underlying register.

HOMEWORK AND LEARNING

Bring LearningCloser to Home.

Families can better support learning when they can see what has actually been set. Where available, parents and carers can access appropriate information about:

Homework

Understand the task.

Due Dates

See when work is expected.

Resources

Find materials shared for the learner.

Assignments

See relevant learning activity.

Evidence

Understand what has been submitted or shared where appropriate.

Feedback

See approved teacher feedback. Learners can use their own workspace to engage more directly with the learning itself.

ASSESSMENT AND PROGRESS

Show ProgressWithout Showing Every Internal Record.

Parents and carers can access assessment and progress information the school has approved for family viewing. That may include:

Reports

Access suitable school reports.

Assessment Information

See approved outcomes and progress.

Feedback

Understand relevant teacher comments.

Strengths

Recognise areas of progress.

Next Steps

See appropriate learning priorities.

Evidence

View relevant supporting evidence where shared. The family view does not replace the school’s assessment workspace. Teachers and authorised professionals remain responsible for assessment judgements.

BEHAVIOUR AND ACHIEVEMENTS

Share What Matters.Recognise Positive Progress Too.

The family experience can include appropriate behaviour and achievement information. That may help schools share:

Achievements

Celebrate positive contributions and progress.

Rewards

Show suitable school recognition.

Behaviour Information

Share appropriate factual information.

Follow-Up

Make agreed actions clearer.

Communication

Keep family contact connected to the learner. Not every internal behaviour or pastoral note should automatically appear in the family portal. Schools remain responsible for deciding what is appropriate to share.

MESSAGES AND NOTIFICATIONS

Keep School CommunicationConnected to the Right Learner.

Parents and carers can receive appropriate school communication through the wider EdiWay family experience. That can include communication relating to areas such as:

Messages can remain connected to the relevant learner and school context. Receiving a notification does not automatically provide access to the underlying sensitive record.

FORMS, REQUESTS AND CONSENT

Make Family ActionsEasier to Complete.

Parents and carers often need to do more than read information. EdiWay can support digital family actions such as:

School Forms

Complete relevant information requests.

Trip Responses

Respond to appropriate trip workflows.

Family Information

Provide requested updates.

Feedback

Share views with the school.

Evidence

Contribute appropriate information where enabled.

Consent or Permission Responses

Record responses within the relevant configured workflow. The legal effect and appropriate basis for consent or information sharing remain matters for the school and authorised people.

FAMILY EVIDENCE AND VOICE

Families Can ContributeMore Than Contact Details.

Parents and carers often see parts of the learner journey that school staff cannot. Where enabled, they can contribute appropriately:

Observations

What is happening outside school?

Strengths

What does the learner enjoy or respond well to?

Aspirations

What matters to the learner and family?

Evidence

Share relevant work or information.

Support Feedback

What appears to be helping?

Review Contributions

Provide views before meetings or reviews. Family contributions retain their source. A parent’s observation does not automatically become professional fact, diagnosis or school assessment.

SEND AND LEARNER SUPPORT

Keep Families InvolvedWithout Opening Internal Records.

Parents and carers can participate in appropriate SEND and learner-support workflows. Depending on the workflow, family-facing information may include:

Support Information

See agreed approaches or provision.

Review Information

Prepare for an appropriate review.

Outcomes

Understand relevant agreed goals.

Contributions

Add parent or carer views.

Evidence

Provide suitable supporting information.

Updates

See appropriate progress information. Internal staff notes, restricted professional information and safeguarding records remain separately controlled.

DOCUMENTS

Keep Shared InformationEasier to Find.

Schools may need to make particular documents available to a family. EdiWay can support controlled family document access where enabled. That could include appropriate:

Access to one shared document does not automatically give the family access to the internal source record or wider school system.

TRIPS, EVENTS AND ACTIVITIES

Put School OpportunitiesInto the Family Journey.

The parent experience can connect an appropriate school activity with the learner. Families may be able to:

View

See relevant trip, club or event information.

Respond

Complete required family actions.

Pay

Make an appropriate payment where the marketplace/payment workflow is enabled.

Receive Updates

Keep relevant communication together.

Check Context

Understand which learner the activity concerns. Payment, consent, and participation remain separate records where the workflow requires them. Paying for a trip does not automatically provide consent.

SCHOOL MARKETPLACE AND PAYMENTS

Make School PurchasesEasier to Keep Track Of.

Where enabled, parents and carers can access suitable marketplace and payment information through their family relationship. That may include:

School Products

Browse eligible items.

Trips and Activities

Pay appropriate charges.

Orders

Review marketplace purchases.

Receipts

Keep suitable payment evidence available.

School Invoices

Access appropriate separate financial requests. A marketplace purchase and a school invoice remain different underlying records.

THE LEARNER WORKSPACE

Give LearnersTheir Own Useful View.

The learner experience should not simply copy the parent portal. Learners need a workspace appropriate to their own role. Where available, learners can engage with areas such as:

Timetable

Understand the school day.

Homework

See assigned tasks.

Resources

Access appropriate learning materials.

Assignments

Complete or submit work.

Evidence

Contribute to their learning portfolio.

Feedback

Review teacher comments.

Progress

See approved learning information.

Learner Voice

Share reflections, views and goals.

Transition

Take part in preparing for what comes next. The experience should reflect the learner’s age, communication needs and level of independence.

LEARNER VOICE

Give Learnersa Meaningful Way to Participate.

Learner voice can support areas such as:

Learning

What helps me learn?

Strengths

What am I proud of?

Goals

What would I like to achieve?

Support

What helps or makes things harder?

Reviews

What do I want people to understand?

Transition

What matters about my next setting? Learner contributions remain attributable to the learner. They should not be rewritten as though they were teacher or professional conclusions.

AGE-APPROPRIATE ACCESS

Participation Should GrowWith the Learner.

A younger learner may use EdiWay differently from a teenager preparing for college or adulthood. The platform can support different levels of participation. For example:

Younger Learners

May use learning activities with support from a parent, carer or teacher.

Developing Independence

May increasingly manage tasks, evidence and reflections.

Older Learners

May take a greater role in goals, progress, transition and their own learner record.

Greater independence does not mean unrestricted access to confidential information.

PERMISSION-AWARE BY DESIGN

A Parent Account Is Nota Window Into the Whole School Record.

EdiWay uses learner relationships and permissions to shape the family experience. Parents, carers and learners should see the information appropriate to their role. They do not automatically receive access to:

Schools remain responsible for deciding what school-owned information is appropriate to expose through family-facing workflows.

SCHOOL CONTROL, FAMILY PARTICIPATION

Give Families More AccessWithout Losing Professional Boundaries.

For schools, the Parent and Learner Experience provides a way to improve participation without simply opening internal systems. Schools can:

Share

Make appropriate information visible.

Request

Ask families for forms, views or evidence.

Communicate

Keep messages connected to the learner.

Listen

Capture family and learner voice.

Support

Provide agreed information around learning and support.

Review

Use contributions in appropriate school workflows.

Restrict

Keep sensitive information in specialist domains.This creates a more useful relationship between school and home while preserving different responsibilities.

A CONNECTED FAMILY JOURNEY

See. Respond. Contribute. Continue.

1. Sign In

Access the appropriate family or learner account.

2. Choose the Learner

Move to the correct linked learner where more than one is available.

3. See What Matters

Review relevant messages, learning and school information.

4. Take Action

Complete forms, requests, assignments or payments where appropriate.

5. Contribute

Add learner or family voice and evidence where enabled.

6. Review Progress

Understand approved information about learning and support.

7. Stay Connected

Keep communication and future actions around the same learner journey.

FREQUENTLY ASKED QUESTIONS

Parent and Learner Experience

Can parents and carers have their own EdiWay account?

Yes.

Parent account capability is represented within the EdiWay family experience.

Can one parent account manage multiple children?

Yes.

Multiple-child support is represented while keeping each learner’s information separate.

Can parents view attendance?

Yes.

Family-facing attendance views are represented.

Can parents see behaviour and achievements?

Appropriate behaviour, rewards and achievement information can be made family-visible.

The school determines what should be shared.

Can parents see assessment and progress?

Yes.

Approved assessment and progress information can be made available through the parent experience.

Can parents access SEND information?

Appropriate agreed SEND and learner-support information can be shared.

Internal sensitive records remain restricted.

Can parents complete school forms?

Yes.

Digital forms are represented within the parent portal capability.

Can parents upload evidence?

Yes, where enabled.

Parent evidence remains clearly attributable to the family.

Can parents contribute their views?

Yes.

Parent voice can be captured within appropriate workflows.

Can families access documents?

Schools can share appropriate documents through controlled family access.

Can parents pay for school items or activities?

Where School Marketplace and Payments is enabled, eligible families can make appropriate purchases and payments.

Can learners access homework and resources?

Yes.

Homework, assignments, learning resources, journals and learner portfolios are represented within the wider learning capability.

Can learners upload their own work?

Learner evidence and assignment workflows can support appropriate submissions where enabled.

Can learners contribute their views?

Yes.

Learner voice can form part of suitable learning, support and review workflows.

Can parents see safeguarding records?

No.

Safeguarding records remain inside separately controlled workflows.

Can parents see information about other learners?

No.

Family access should remain connected to the learner relationships the account is authorised to use.

Does a notification give access to the whole underlying record?

No.

Notifications can provide minimum necessary information without granting access to restricted source records.

CONNECTED PATHWAYS

One Family Experience.Connected to the Wider Learner Journey.

Families and Learning Pathways

See how the parent and learner experience connects to school, home and flexible education.

Communication and Family Engagement

Explore school messaging, notifications, forms and family communication.

Resources, Homework and Evidence

Connect learners and families to appropriate learning, assignments and evidence.

SEND, Safeguarding and Wellbeing

Keep families involved in appropriate support workflows while sensitive records stay controlled.

Assessment and Progress

Share suitable progress and assessment information.

School Marketplace and Payments

Connect eligible school purchases and payments to the family experience.

PARENT AND LEARNER EXPERIENCE

Make School LifeEasier to Follow.

Shopping Basket